Shipping policy
1. Processing Time
- All orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day.
- You will receive a confirmation email once your order has been processed and shipped.
2. Shipping Methods and Delivery Times
- Standard Shipping: Delivery within 5-8 business days
3. Order Tracking
- Once your order has shipped, you will receive a tracking number via email.
- You can track your order using the tracking number provided or through the carrier’s website.
4. Delivery Issues
- If you encounter any issues with your delivery, such as a lost or damaged package, please contact our customer service team at pcwipl2019@gmail.com within 7 days of receiving your shipment.
5. Returns and Exchanges
- For information on returns and exchanges, please refer to our Return Policy page https://sevenoceanherbals.com/policies/refund-policy.
6. Contact Us
- If you have any questions about our shipping policy or need assistance with your order, please reach out to us at pcwipl2019@gmail.com or 7439506024